Returns

I hope you will be absolutely thrilled with your purchase. Should you be unsatisfied with one of my products for any reason, please let me know. I accept exchanges or returns of unused items in new condition within 14 days of purchase and guarantee a full refund (not including shipping costs).

Quality

Each hand-woven item may show minor weaving imperfections including uneven selvages or visible thread ends. Those irregularities do not impact the durability and functionality of the products but mark them as unique objects of manual craftsmanship.

Shipping

All domestic orders ship via USPS First Class with a $3.99 flat rate per order. Orders get processed within 2-3 business days and usually arrive within 3-7 business days.

If your order is a gift, please enter only your own email address so that only you - and not the gift recipient - receive shipping and tracking information. Feel free to add a message to the recipient in the notes to be included with your package.

Availability

If the product you're interested in is out of stock or only available in a lower quantity than you would like to order, please send an email to hello[at]annetteaylward[dot]com. I will make it a priority to stock up the requested products and inform you as soon as they become available.

Wholesale

Interested in becoming a stockist? Please contact me at hello[at]annetteaylward[dot]com for current wholesale information.